Q: What is the address of the hotel where the Sales Academy will be conducted?
DALLAS Wyndham Gardens Dallas North
2645 Lyndon B Johnson FWY
Dallas, TX 75234
972-243-3363
Radisson Hotel Nashville Airport
1112 Airport Center Drive
Nashville, TN 37214
615-889-9090
A: If you are flying, when you land, make sure to call the hotel and request shuttle service from the airport. Shuttle services are free (consider gratuity). Look for areas marked “Shuttle Pick Up” or “Courtesy Pickup”
*Dallas, you will need to collect your luggage and contact the hotel for transportation to the hotel. The Shuttles run every hour on the hour. You will be picked up curbside from the lower level outside your airport gate. Look for a white and green shuttle marked Wyndham Garden.
*Nashville, you will need to collect your luggage and contact the hotel for transportation to the hotel. The hotel is only 5 minutes from the airport. Look for the white shuttle marked Radisson
* If you are driving, be sure to know directions to the hotel prior to departure. Keep in mind that while driving you may encounter unexpected traffic or construction delays. Please allow for enough time to be early and to account for any unexpected delays. There is no charge for parking at the hotel.
Q: What do I need to do once I arrive at the hotel?
A: Check-in once you arrive at the hotel – You will be required by the hotel to present a credit card at check-in for your incidentals ($25 will be temporarily authorized). Check-in any time after 3:00 p.m. If you are arriving in the morning, you will need to store your luggage with the bellman until your room is ready. Your hotel room is guaranteed; if you are scheduled for arrival at the hotel and cannot make it, please cancel with the hotel or you will be charged for the first night of your scheduled stay. If you do not have a credit card, a $25 deposit will be required at check-in or the hotel will turn off any additions. You are responsible to settle all incidental charges directly with the hotel upon checkout.
Q: Will I have a roommate?
A: During Sales Academy all rooms will be double occupancy – you will be sharing a room with a gender appropriate roommate. Please note that double occupancy is not guaranteed should another student cancel or postpone their trip. If you would like to be guaranteed a single room (room alone) you must notify the Sales Department BEFORE Sales Academy. If you want a single room, you will then be responsible to pay for ½ the room charge to the hotel upon check-in. You must have a credit card to guarantee charges if you want a single room. No exceptions will be made. Please note that the hotel plus tax, and airfare are your responsibility and will be charged to your representative statement of account. This charge will be offset by your sales production as an additional bonus to your normal commission. (See your manager for details.) No family members or guests are permitted to stay with you if they are not attending Sales Academy.
Q: What is the appropriate attire while attending Sales Academy?
A: For Men: Shirts that have collars, such as long-sleeve button down shirts, polo shirts. Pants such as khakis, dress pants, trousers and corduroy pants. Shoes Dress shoes. No Jeans or Athletic wear.
For Women: No Caps or blouses. Shirts, sweaters, turtlenecks and vests are all Acceptable. Pants such as khakis, corduroy pants, or dress pants. Skirts/Dresses "Knee -length" No Jeans or Athletic wear.
Business casual is the order of the week. *Thursday may be a casual day as it is a travel/departure day. **NO JEANS, T-shirts, Tennis shoes, flip-flops, baseball hats, or like clothing will be permitted** **You may want to bring a warm shirt or sweater as class room temperatures vary**
Q: What time does class begin and end?
A: SALES ACADEMY SCHEDULE
Monday 1:00 p.m. – 9:00 p.m.
Tuesday – Wednesday 8:00 a.m. – 9:00 p.m.
Thursday 8:00 a.m. – 3:00 p.m.
* SALES ACADEMY BEGINS PROMPTLY MONDAY AT 1:00PM CST AND WILL CONCLUDE THURSDAY AT 3:00PM. WHEN YOU ARRIVE AT THE HOTEL, BE SURE TO LOOK FOR YOUR NAME ON THE ATTENDEE LIST WHICH IS POSTED OUTSIDE OF THE MEETING ROOM *
Q: Will there be breaks throughout the day?
A: Yes, there will be multiple 10-15 min. breaks throughout the day as well as 1 hour for both lunch/dinner
Q: What is the tobacco use policy during Sales Academy?
A: Use of tobacco products or electronic devices during class or in the hotel is prohibited. There will multiple breaks throughout the day where smoking in appropriate areas is permitted.
Q: What is the meal schedule/cost during Sales Academy?
DALLAS Breakfast - Free Continental Breakfast (Danish, Muffins, or Bagels) in meeting room 30 minutes prior to the start of class. Lunch- $8.95 Special discounted lunch buffet at the hotel restaurant (salad bar, soup, entrees, sides, dessert, etc.). Dinner- A Free specially prepared dinner buffet will be provided (salad, entrée, sides, and dessert).
NASHVILLE Breakfast - Upon check-in you will receive vouchers for free breakfast options at the hotel restaurant each morning Lunch-You will provided with a special 15% discount at the hotel restaurant Dinner- A Free specially prepared dinner buffet will be provided (salad, entrée, sides, and dessert).
Q: What if I have dietary restrictions or food allergies?
A: Be sure to notify Michelle Foster (contact information is located at the top of this page) so accommodations can be made where possible.
Q: What studying do I need to do before attending Sales Academy?
A: Be sure to memorize Sales Academy Specific (C2C or B2B) approaches before coming to Sales Academy and register for FIT as instructed in the email and also take Sales Appraoaches before the “Welcome to Globe Life Family Heritage Division” course with video from Globe Life Family Heritage Division president Ken Matson, CEO Agency Division.
Q: What materials will I receive in class?
A: You will be given sales materials and supplies during Sales Academy that will need to be carried back with you. Please be prepared for this when you are deciding which suitcase to bring! Make sure you have room for 2 binders (each approximately 2 inches thick) and assorted supplies and materials.