Job Listings

New Business Specialist

100 N Broadway Ave, Oklahoma City, Oklahoma
Job number: 15640

Job Description:

New Business Specialist

Primary Duties & Responsibilities

Are you Ready for new career opportunity?

When you join Globe Life, you are joining a company that values career development, collaboration, and inclusiveness. We want employees to feel proud about being part of a company that take pride to help Make Tomorrow Better. You’ll have the opportunity to grow your career while developing personally and professionally.

Globe Life has a great opportunity for a New Business Specialist to join their growing team in the beautiful downtown Oklahoma City office.  Great culture and career advancement opportunities.

We offer a competitive salary with a great benefits package, including a retirement plan, medical, dental, and vision health plans, short – term and long-term disability, paid time off, tuition reimbursement and other career development opportunities. 

Come join our team and enjoy our benefits, paid holidays, weekends off, and an opportunity to grow.

 

Job Summary

The New Business Specialist will be responsible for completing routine clerical tasks, mail opening, working exceptions records such as no phone number, no birthdate, frequent applier, and many other detailed reports. Scanning applications prior to and after keying by Data Entry, Underwriting, Premium Accounting and miscellaneous documents. The New Business Specialist will have specific duties that must be completed daily and other job duties as assigned. This person will be responsible for learning many guidelines and applying them daily to make sound decisions. This role is crucial to the process and requires someone detail oriented, self-motivating, and who can use critical thinking.

Primary Duties & Responsibilities:

  • Sort mail trays delivered by courier daily
  • Process all mail received through the milling machine to obtain counts and prepare mail for opening
  • Open mail on the OPEX letter opening machines
  • Open mail by hand when necessary
  • Prepare applications for scanning by sorting and batching
  • Deliver paper applications and other documents do Data Entry that require keying prior to scanning
  • Scan direct mail applications, applications with attachments, and miscellaneous documents
  • Work records that require research prior to processing through the New Business system (exceptions)
  • Work Other Coverage records to verify records are ready to be released from the system and issued or rejected
  • Review all applications prior to processing to ensure all data necessary for keying of the app has been received
  • Sort cash/checks into different denominations
  • Use letter writing program to advise applicants of additional information needed on an application
  • Respond in writing or my email to applicant correspondence
  • Retrieve applications opened on the OPEX machines and deliver to the scanning station
  • Research pending New Business records for other departments using email or internal messaging system
  • Work with the Underwriting Department on researching and dispositioning records when required
  • Deliver applications to shred bins when they are more than four weeks old
  • Pull applications from inventory that require rescanning
  • Clean and vacuum the scanners and OPEX machines daily
  • Cross train on all duties within the department
  • Perform with quality and accuracy
  • Multitask on a daily basis

Required Skills

  • Strong verbal and written communication skills
  • Excellent organization skills
  • Good basic math skills
  • Computer skills (Excel, Word, Outlook)
  • Must be a self-starter
  • Attention to detail
  • Good time management
  • Ability to work in a team environment
  • Find workable solutions

Required Knowledge & Experience

  • High School Diploma or equivalent
  • 1 years in a job requiring a similar skill set

Location: 100 N Broadway Ave, Oklahoma City, Oklahoma

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for health care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contributes to HSA.

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.