Job Listings

OnBase System Administrator II

3700 S. Stonebridge Dr., McKinney, Texas
Job number: 15629

Job Description:

OnBase System Administrator II

Primary Duties & Responsibilities

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

 

Role Overview:

Could you be our next OnBase System Administrator II? Globe Life is looking for a OnBase System Administrator II to join the team!

In this role, you will be responsible for monitoring, system upgrades, and issue resolution in 3rd Party Applications that the team supports. The Administrator will also be responsible for supporting existing workflow for Business Units based on requirements. This role will also require access to sensitive data. Confidentiality around sensitive or classified customer and employee information will be required.

This is a hybrid position located in McKinney, TX (WFH Monday & Friday, In Office Tuesday-Thursday).

 

What You Will Do:

  • Experience with administering OnBase required.
  • Maintain and resolve issues pertaining to Document Management products.
  • Require SQL query building and optimization skills in SQL Server.
  • Some experience with VB.Net or C# required with ability to understand code and re-factor it.
  • Troubleshoot and resolve system/database performance issues.
  • Perform application upgrades and apply appropriate software updates/patches.
  • Occasionally write PowerShell scripts to automate tasks.
  • Integration with relevant external tools.
  • Perform daily system/application administration (new implementations, system configuration/security etc.)
  • Function as technical subject matter expert (SME) for administration and support of applications in production environment.
  • Provide front-line applications administration, support, and guidance, which may include service packs, upgrades, and infrastructure changes. 
  • Testing of applications, upgrades, and patches prior to introduction to production environment.
  • Work with project teams to troubleshoot complex issues, identify, and implement solutions to re-occurring problems.
  • Develop reports and dashboards.
  • Resolve user issues by working on Helpdesk tickets.
  • Share on-call responsibilities for supported applications.
  • Communicate technical and business problems clearly, quickly and in a concise manner to a variety of audiences.
  • Administer and support other 3rd Party Applications as needed.

 

What You Can Bring:

  • 3-5 years of experience as system administrator for enterprise application.  Experience with OnBase administration, OnBase API and/or OnBase Workflow Administration preferred.
  • 2-5 years’ experience with SQL Server, including system and query optimization.
  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent work experience.
  • Insurance industry experience a plus.
  • Working knowledge of OnBase required.
  • Working knowledge of Internet Information Services (IIS) required.
  • Candidate would ideally be certified in OnBase API, Workflow and System Administration:
    • OnBase Certified System Administrator (OCSA).
    • OnBase Certified Workflow Administrator (OCWA).
    • OnBase Certified Application Programming Interface (OCAPI).
  • Ability to write and analyze SQL queries.
  • Ability to document user requirements and build process workflows.
  • Ability to work both as a team player as well as able to complete tasks independently.
  • Ability to work under pressure.
  • Excellent communication skills with internal and external contacts.
  • Basic understanding of what IT systems can and cannot do with the ability to analyze requirements for feasibility in terms of effort, time, and costs.
  • Display ability and willingness to proactively solve business problems.
  • Ability to accurately estimate level of effort for development activities.
  • Technically minded with demonstrated troubleshooting and analytical skills.
  • Ability to communicate in both technical and business terms, clearly and concisely. 
  • Excellent time management, multitasking, task planning and prioritization skills.
  • Ability to communicate and gather requirements from large number of project stakeholders.
  • Knowledge and experience in IT solution architecture.
  • Experience with PowerShell scripting a plus.
  • Familiarity with SDLC processes is desirable.

 

Applicable To All Employees of Globe Life Family of Companies:

  • Reliable and predictable attendance of your assigned shift.
  • Ability to work full time and/or part time based on the position specifications.

 

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

  • Competitive compensation designed to reflect your expertise and contribution.
  • Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
  • Wellness club reimbursements and gym discounts to help you stay on top of your health.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Development training programs to enhance your skills and career progression and unlock your full potential.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

 

 

INDGLA1001

#DICE #OnBase # OnBaseAPI #IIS #InternetInformationServices #OnBaseSystemAdministrator

Location: 3700 S. Stonebridge Dr., McKinney, Texas

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for health care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contributes to HSA.

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.