At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Shipping & Receiving Team Lead? Globe Life is looking for a Shipping & Receiving Team Lead to join the team!
In this role, you will be responsible for overseeing day-to-day Mailroom, Agent Supply, and dock operations to ensure accurate, timely, and efficient receipt and shipment of materials and finished goods. This role coordinates workflow, supports team training, maintains documentation accuracy, and ensures compliance with safety and quality standards. The Team Lead acts as the first point of contact for operational issues to meet daily goals.
This is an on-site position located in McKinney, Texas.
What You Will Do:
Daily Operations
- Lead daily shipping and receiving activities including unloading, loading, staging, labeling, and order verification.
- Assign tasks and coordinate workflow to ensure timely completion of shipments and receipts.
- Verify all incoming and outgoing materials for accuracy and proper documentation.
- Maintain clear communication with supervisors, production, logistics, and carriers.
Team Leadership
- Provide direction, training, and support to Mailroom/Agent Supply associates.
- Monitor team performance and ensure adherence to operational procedures.
- Assist with onboarding new team members and cross-training employees.
- Promote a positive, safety-focused team environment.
Inventory & Systems
- Ensure accurate data entry in WMS/ERP systems for receipts, shipments, and inventory movements.
- Help resolve inventory discrepancies by working with warehouse and inventory control teams.
- Support cycle counts and audit activities as needed.
Quality, Safety & Compliance
- Ensure compliance with OSHA standards and internal safety policies.
- Conduct equipment checks and confirm proper use of forklifts, pallet jacks, and scanners.
- Maintain clean, organized dock areas following 5S and quality standards.
- Report any issues, damages, or irregularities immediately.
Process Improvement
- Recommend workflow improvements to enhance accuracy, efficiency, and productivity.
- Assist in implementing new procedures or tools designed to optimize operations.
- Support continuous improvement initiatives such as Lean, 5S, or Kaizen activities.
What You Can Bring:
- Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience.
- 3–5+ years of warehouse, shipping, or receiving experience.
- Previous lead or senior associate experience preferred.
- Proficiency with WMS/ERP systems and barcode scanning tools.
- Strong understanding of shipping documents (BOLs, packing lists, labels).
- Forklift certification preferred.
- Excellent communication, organization, and problem-solving skills.
- Ability to lift 50+ lbs as needed and work in a fast-paced environment.
- Ability to demonstrate key competencies in Leadership & Coaching, Attention to Detail, Time Management, Communication & Teamwork, Safety & Quality Focus, and Problem Solving.
Applicable To All Employees of Globe Life Family of Companies:
- Reliable and predictable attendance of your assigned shift.
- Ability to work designated hours based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.