Job Listings

Licensing Specialist - Remote

3700 S. Stonebridge Dr., McKinney, Texas
Job number: 15872

Job Description:

Licensing Specialist - Remote

Primary Duties & Responsibilities

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

 

Role Overview:

Could you be our next Licensing Specialist? Globe Life is looking for a Licensing Specialist to join the team!

In this role, you will be responsible for initiating and/or monitoring the life cycle of agents appointed with various Globe Life companies, to enable them to sell products for their appointing company. Additionally, the Licensing Specialist is responsible for the collection, cleaning, recording and retrieval of information/data from multiple sources. In this role, you will also be responsible for the independent evaluation of source documents, verification for accuracy, updating internal and external systems as applicable, prepare reports and manage data storage and retrieval systems. Most all tasks for the Licensing Specialist require extreme detail, is considered time sensitive and must be acted upon with a sense of urgency.

 

This is a remote / work from home position.

 

What You Will Do:

  • Review requests from potential agents seeking appointment, evaluate and make decisions based on company guidelines.
  • Ordering and reviewing investigation reports and making business decisions on behalf of the company.
  • Research and review proper licensures for all active agents.
  • Process state appointment and/or terminations.
  • Process biographical and demographical changes.
  • Ensure hierarchies are set up properly to ensure accurate commissions payment.
  • Calculating accounting totals, processing payment and/or refunds.
  • Properly handling and securing sensitive information from our agents, both personal and payment related.
  • Make logical, independent decisions.
  • Monitor Group email boxes and respond in a timely manner.
  • Phone calls/email – answer questions and resolve complex problems – suggest alternatives.
  • Heavy oral and written communication with state insurance boards, agents and management.
  • Communicate to Supervisor with a sense of urgency any problems with workflow, other departments, other company. staff, emergency or unsafe situations, and company equipment.
  • Communicate with external vendors and Department of Insurance on behalf of the company and make logical business decisions.
  • Involvement in testing stages in Licensing Systems programming and implementation.
  • Completing analysis to process and pay state invoices.
  • Involvement in state audits where accuracy of mass data and timeliness of evaluation is a requirement.
  • Review compliance vendor information and suggest updates.
  • Assist with departmental Agent communications.
  • Ensure data accuracy by performing periodic evaluations and updating as necessary.
  • Other duties and/or projects as assigned.

 

What You Can Bring:

  • High School diploma required; college degree preferred.
  • Insurance background, especially Agent Licensing desirable.
  • Experience with database management very helpful.
  • Accounting experience preferred.
  • Experience: Two (2) years minimum office experience.
  • Be able to communicate and interact with department staff, employees in other departments, external vendors and the Department of Insurance.
  • Be confidential with sensitive data.
  • Excellent alpha and number recognition skills, good math aptitude.
  • Type 40-45 wpm.
  • Proficient use of Word, Excel, Outlook, and the ability to learn various computer applications such as MS Access.
  • Excellent oral and written communication skills (competency in grammar and spelling).
  • Ability to analyze information and make independent, logical conclusions.
  • Must be accurate, organized, detail oriented and be able to concentration for long periods of time. Work/keyed data affect several departments in the company especially the sales-marketing efforts and the agents that write/sell our business.
  • Regular and predictable attendance required.
  • Must be able to meet department and production driven deadlines.

 

Applicable To All Employees of Globe Life Family of Companies:

  • Reliable and predictable attendance of your assigned shift.
  • Ability to work full time and/or part time based on the position specifications.

 

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

 

  • Competitive compensation designed to reflect your expertise and contribution.
  • Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
  • Wellness club reimbursements and gym discounts to help you stay on top of your health.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Development training programs to enhance your skills and career progression and unlock your full potential.

 

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Location: 3700 S. Stonebridge Dr., McKinney, Texas

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for health care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contributes to HSA.

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.