At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Operations Coordinator? Globe Life is looking for an Operations Coordinator to join the team!
In this role, you will be responsible for assisting in identifying and solving issues relating to the performance of leads distribution operations. This role involves tasks such as analyzing data, optimizing processes, coordinating with team members, and ensuring that project goals are met within established timelines. Additionally, this Operations Coordinator may prepare reports and help resolve any issues that arise during the Enterprise Leads project lifecycle. Strong organizational, communication, and problem-solving skills are essential for success in this role.
This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
- Identify gaps in data that prevent us from effectively distribute leads.
- Support creating lead campaigns and maintain accurate and up-to-date records of all lead generation activities in the system.
- Recommend and update processes to improve leads distribution performance and accuracy.
- Perform other duties that may be assigned and respond to a variety of planned and ad hoc requests in a timely and professional manner.
- Collaborate with cross-functional teams to ensure alignment and smooth project execution.
- Communicates project progress, updates, and results to stakeholders and leadership on a regular basis.
- Document and update standard operating procedures for all lead management processes.
What You Can Bring:
- Bachelor’s degree in related field or comparable experience preferred.
- 2-3 years related work experience preferred.
- Experience using lead routing tool a plus.
- Must possess appropriate levels of proficiency with utilized software and systems and ability to learn new software/systems.
- Ability to be highly organized with keen attention to detail.
- Problem solving skills and the ability to adapt to changing circumstances.
- Strong analytical skills with proficiency in Excel.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
Applicable To All Employees of Globe Life Family of Companies:
- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.