At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Incontestable Claims Examiner II? Globe Life is looking for an Incontestable Claims Examiner II to join the team!
In this role, you will be responsible for reviewing all aspects of an incontestable claim and determining how to process it.
This is a remote / work-from-home position.
What You Will Do:
- Investigate all incontestable life claims and processes in accordance with policy provisions and Company procedures with a high degree of accuracy.
- Contact outside 3rd parties and obtain additional claim information needed by telephone, e-mail, or written correspondence.
- Update system notes with claim progress.
- Responsible for claim movement and progression.
- Maintain production data and must meet the production quota set by the department.
- Other duties as required by the department.
What You Can Bring:
- High School Diploma.
- 3-5 years related experience and/or training, or equivalent combination of education and experience.
- Knowledge of the insurance industry and claims handling experience preferred.
- Must be PC/Windows literate.
- A working, executable knowledge of MS Office (Outlook, Excel, and Word).
- Data entry and 10-key skills by touch and sight.
- Strong communication skills, both written and verbal.
- Must have a strong working knowledge of medical terminology.
- Bilingual skills are a plus.
- Previous experience in a Claims service environment preferred.
- Minimum of five years of prior phone/customer service and office experience.
Applicable To All Employees of Globe Life Family of Companies:
- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.