Job Listings

Remote Call Center Agent

McKinney, Texas
Job number: 3004

Job Description:

Remote Call Center Agent

Primary Duties & Responsibilities

About the Company

About the Job:

Average pay range of $44K or more based on production. If you want to work in a fun, virtual (work from home) environment, then apply today! 

Globe Life Inc. is currently seeking Call Center Sales Agents. This position is responsible for receiving and making calls with the intent of promoting and selling Globe Life Insurance products to new and existing customers. The Call Center Sales Agent will provide consultative sales support to match new and existing customers to the products that best meets their needs. The successful candidate will need to be a sales driven person skilled at interacting with the public by phone. We pay for all leads, insurance license and appointments. We pay for continuing education requirements, paid training, a competitive pay, plus a weekly, monthly and quarterly incentive pay to make sure you receive the rewards for your efforts.   

Primary duties & responsibilities consist of:

  • Selling insurance products to new and existing customers
  • Handle inbound calls and make follow-up calls
  • Responsible for closing business and generating revenue for the company 
  • Close new accounts by interacting with customers primarily via telephone or email
  • Other duties as required 

 

Required Schedule: 

  • Week 1: M-F 11:30am-8:00pm/ Week 2: M-F 11:30am-8:00pm and Saturday 8am-4:30pm or 8:30am-5pm with 1 weekday off during the week with Rotating Saturdays

 

Required Skills

  • Ability to work in a fast paced environment
  • Proficient with technology with emphasis in Microsoft Excel, Outlook and Adobe
  • Excellent written and verbal communication skills with ability to speak clearly and excellent phone voice
  • Self-motivated team player, goal oriented, and driven to succeed
  • Confident and passionate
  • Patient
  • Organizational skills with the ability to multitask by talking, using technology and listening
  • Excellent work ethic

 

Required Knowledge & Experience

  • High school or equivalent
  • Sales experience a plus
  • Insurance experience a plus
  • Call Center experience a plus

Location: McKinney, Texas

Apply Now

Current employees apply here.

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for many of the health care expenses not covered by your medical plan including deductibles and co-pays. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contribution to HSA ($4500 family, $2500 single plans)

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.