Job Listings

IT Contract Manager

3700 S. Stonebridge Dr., McKinney, Texas
Job number: 15181

Job Description:

IT Contract Manager

Primary Duties & Responsibilities

In this role, the Contract Manager will contribute to all aspects of the strategic sourcing processes including market opportunity identification, strategy and portfolio development, contract negotiations, participate in the legal review process and contract implementation. Working directly with the Director of Contract Management, you will actively participate in the contract renewal and competitive bid process while utilizing and developing effective negotiation skills. This role will manage priorities identified by the Director of Contract Management and develop contracting strategies to reduce spend, improve operational efficiencies, and maximize internal stakeholder satisfaction. You will drive operational excellence and continuous improvement while being part of an environment where team members can grow, learn, do their best work, and feel appreciated.


  • Competitively source technology spend through engagement of strategic suppliers and application of industry knowledge
  • In collaboration with the Director of Contract Management, facilitate the competitive bid process to include: market research, design bid requirements and decision scorecards (with input for business), issue bid documents, facilitate all vendor Q&A, financial analysis, formal award decisions/announcements) and post award vendor management.
  • Draft, negotiate, project manage and execute contractual documents including but not limited to master service agreements, statements of work, letter agreements, NDAs and purchase orders, etc.
  • Measure and manage vendor performance relative to contracted service levels and Key Performance Indicators (KPIs)
  • Resolve strategic supplier performance issues to ensure internal customer satisfaction
  • Supplier management - supporting the evolution of supplier management through supplier scorecard development and supplier quarterly business reviews
  • Utilizes the appropriate support tools to drive results and deliver savings
  • Intellectual property licensing
  • Liaise with Information Technology to interpret technical specifications to commercial and corporate financial requirements
  • Responsible for ad hoc duties/projects as assigned by Director of Contract Management Summarize and present business cases and agreements for executive review and approval
  • Collaborate with Director of Contract Management and Accounts Payable on Procure2Pay (P2P) strategy and draft recommendations
  • Coach procurement analyst on how to perform total cost of ownership (TCO) analysis
  • Participate in cross-functional meetings across the company to include the department of Information Technology
  • Work under "hybrid" office model within the encouraged work hours and schedule including required meetings and timely attendance
  • Work performed primarily in an office environment, consisting of light to moderate physical activity, including use of computer, telephone and/or other office equipment
  • All team members must adhere to Globe’s mission statement, core values, and company policies and customer service standards.


Required Skills

Primary contract manager responsibilities

  • Create, analyze, negotiate, and execute an array of IT contracts for various transactions
  • Build and maintain relationships with IT vendors, clients, and other business connections
  • Maintain contract-related documents and correspondence
  • Present contract information to relevant parties, such as stakeholders
  • Troubleshoot contract-related problems, such as breach of contract
  • Keep track of contracts and extend, renew, or close them out
  • Assist with the employer's compliance with mandatory standards
  • Stay informed about changes to relevant rules and regulations


Additional contract manager hard skills

  • Data tracking and analysis
  • Writing, editing and reviewing
  • Managing proposal software or database
  • Optimizing and managing processes
  • Collaboration
  • Depth of IT business knowledge
  • Technology & Innovation
  • Communication & project management
  • Negotiation


Helpful soft skills for contract managers

  • Organization
  • Strong communication
  • Attention to detail
  • Prioritization of projects
  • Flexibility and adaptability


Applicable to all employees of Globe Life & Accident and its subsidiaries:

  • Reliable and predictable attendance of your assigned shift
  • Ability to work full time and/or part time based on the position specifications.

Required Knowledge & Experience

  • 5 years experience in technology contracting, strategic sourcing or similar role
  • Proven track record of developing and implementing strategic initiatives
  • Outstanding written and verbal communication skills, able to clearly and concisely communicate information at multiple levels, adapting easily to change.
  • Advanced strategic sourcing skills: Ability to manage multiple category strategies; RFP / RFI / RFQ, contract negotiations, vendor lifecycle management, understanding of risk mitigation principles, and understanding of various cost evaluation methods (TCO, ROI, etc.)

Location: 3700 S. Stonebridge Dr., McKinney, Texas

Apply Now

Current employees apply here.

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for health care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contributes to HSA.

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.