Job Listings

Agile Technical Analyst II - Interop (Hybrid)

3700 S. Stonebridge Dr., McKinney, Texas
Job number: 15675

Job Description:

Agile Technical Analyst II - Interop (Hybrid)

Primary Duties & Responsibilities


Experience what being part of the Globe Life family feels like. Be inspired by your leaders, encouraged, and cheered on by your teammates to excel and be supported in your career while working with us. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short – term and long-term disability, paid time off, tuition reimbursement and other career development opportunities.


The primary purpose of the Agile Technical Analyst II is to use a blend of analysis, technical, business, testing, and critical thinking skills to elicit business and technical requirements and perform testing throughout the sprint cycle.  This role enables their Scrum team to succeed in developing effective technology solutions and delivering business outcomes. They are a critical part of the team who partners across the organization, supporting one or more technology products that make our agents', internal employees', and/or policyholders' lives easier. The Agile Technical Analyst II works cross-functionally to support delivery across moderately complex domains and capabilities.



  • Work as a development team member on a Scrum team, leveraging pi-shaped skills to proactively take on tasks that are necessary to meet sprint goals.
  • Partner with Solution Architecture on solution design, understanding the big picture and developing solutions that leverage technology effectively to meet business needs.
  • Partner with Product Management to understand business/technology needs and create/refine user stories, ensuring the Team Product Backlog is kept primed with 1-2 sprints' worth of work.
  • Understand and actively participate in refinement, story pointing, sprint planning, daily scrums, sprint reviews, and retrospectives.
  • Understand and document process flows for current, transition, and future states, including identification and analysis of gaps.
  • Understand data concepts and know how to retrieve data, analyze how the data is related to requirements, perform data mapping, identify patterns, draw conclusions, and effectively summarize findings into useable recommendations.
  • Understand system integration concepts and apply that understanding to design, writing appropriate technical / integration user stories, and system integration testing across multiple systems.
  • Write functional and non-functional requirements in the form of acceptance criteria, using the GHERKIN method.
  • Utilize a wide variety of requirements techniques to supplement user stories where appropriate (decision tables, wireframes, story mapping, etc.).
  • Design, plan, and execute functional, non-functional, system integration, end-to-end, and regression testing.
  • Conduct successful playback, sprint, and system demos that focus on delivered value and soliciting actionable feedback.
  • Understand and identify opportunities for reusability of requirements, testing, and design.
  • Serve as a subject matter expert on supported products and technology.
  • Hybrid (WFH/Remote - Monday and Friday) & (In Office - Tuesday thru Thursday)

Required Skills


  • Ability to demonstrate the agile mindset, values, principles, and practices and how to excel on a high performing agile team.
  • Ability to generate new ideas and apply them to resolving complex business and technical problems.
  • Critical thinking skills, including the ability to identify risks, confidently make decisions, and recommend solutions.
  • Strong negotiation and facilitation skills, including the ability to influence others and drive problem resolution.
  • Ability to rapidly learn new domains, products, and technology.
  • Strong verbal communication skills, including the ability to clearly convey important information, ask effective questions, and listen and synthesize information.
  • Clear, concise written communication skills, including the ability to adjust writing style for the needs of various audiences and clearly articulate complex concepts.
  • Teamwork skills, including fostering a collaborative environment, effectively resolving conflicts, and maintaining team members’ trust and respect.
  • Intermediate SQL skills, with the ability to use SQL to query and manipulate data for analysis and testing.
  • Understanding of DevOps, Continuous Delivery, and Acceptance Test Driven Development (ATDD)
  • Experience with application lifecycle management systems (Jira a plus).
  • Experience with test management systems (Zephyr a plus).
  • Experience with load testing and scalability concepts.
  • Automated testing skills a plus.
  • Experience with logging tools and analyzing logs.
  • Working knowledge of API technologies, including the use of Postman.
  • Understanding of UI/UX concepts and the ability to apply them to UI design.


Applicable to all employees of Globe Life & Accident and its subsidiaries:

  • Reliable and predictable attendance of your assigned shift
  • Ability to work full time and/or part time based on the position specifications.

Required Knowledge & Experience


  • Bachelor's degree in Computer Science/Engineering/Information Systems or equivalent work experience in a technical position.
  • 2-4 years of experience in a technical and quality assurance analyst role.
  • 2+ years of experience working on a Scrum team and executing work within the Scrum framework.
  • Certified Scrum Master (CSM) or related agile certifications a plus.
  • Life insurance background and experience a plus.

Location: 3700 S. Stonebridge Dr., McKinney, Texas

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for health care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contributes to HSA.

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.