Job Listings

Incontestable Life Claims Examiner I - Remote

204 N. Robinson, Oklahoma City, Oklahoma
Job number: 15341

Job Description:

Incontestable Life Claims Examiner I - Remote

Primary Duties & Responsibilities

Remote Incontestable Examiner I position - Globe Life - Downtown Oklahoma City

Globe Life  is seeking a full time Incontestable Examiner I position supporting the Examiners Life GLB department in their Downtown Oklahoma City location.  This is a remote position offering a competitive salary and great benefits.

Come join our team!



The Incontestable Examiner I reviews all aspects of an incontestable claim and determines how to process.  High exposure to a multitude of life claims is a norm for this position.  Analyst I needs to be able to identify claim benefits in regards to the specific policy and operates on multiple claims systems.  Life Claims are received from medical reviewers, underwriting, examiners or mail clerks.  The Examiner I has a checklist of approximately 15 items to review before the claim can progress for further processing.  Some of these items include; performing a name search to see if the insured has additional coverage, reinstating a policy if it has already been removed from the system, requesting various types of letters, reviewing application date versus effective date of policy. The Incontestable Analyst I also determines if certain policies should be investigated by external third parties (i.e., the International Claims Service).  Once the Analyst I makes a claim determination, they forward the claim onto the examiner, supervisory, or manager.  An Incontestable Examiner I is responsible for keeping a claim moving through the processing procedures, and will forward problem claims to the contestable Analyst. Incontestable Analyst I is in contact with agents, funeral homes, coroners, actuarial, and policy owner services to gather and confirm information in regards to the claim. 

Duties & Responsibilities:

• Reviews all policies outside of the two-year review window (incontestable) and processes in accordance with policy provisions and Company procedures.
• Processes claims on a multiple claims system.
• Contacts outside 3rd parties and obtains additional claim information needed.  Third parties consist of agents, beneficiaries, funeral homes, and coroners,
• Updates system notes with claim progress.
• Provides updates to beneficiary regarding claim progress.
• Responsible for claim movement and progression.
• Maintains production data and must meet the production quota set by the department.
• Other duties; as assigned by the supervisor.

Required Skills

• Must have a high level of quality focus on providing excellent customer service
• Ability to process a high volume of claims efficiently and accurately
• Critical problem solving, decision making, and analytical skills
• Excellent verbal, communication, and written skills
• Strong organizational and research skills
• Must be detail oriented, have ability to work well under pressure, and handle multiple tasks with deadlines
• Works well independently
• Team player
• Reliable and predictable attendance of your assigned shift
• Ability to work Full-Time and/or Part-Time based on the specific position for which you are applying.

Applicable to all employees of Globe Life & Accident and its subsidiaries:
• Reliable and predictable attendance of your assigned shift
• Ability to work full time and/or part time based on the position specifications.

Required Knowledge & Experience

Education & Work Experience Required

• High School Diploma
• Work experience in a production environment
• Previous data entry a plus
• Previous insurance industry and claims handling experience a plus.

Location: 204 N. Robinson, Oklahoma City, Oklahoma

Apply Now

Current employees apply here.

Savings and Investment Plan (401K) - Eligible employees may begin participating in the plan on the first day of employment.

Pension Plan - Eligible employees who complete one year of service with the Company become participants in the Pension.* (Not available to Cleveland Employees)

Medical - Benefits are available to all eligible employees and qualified dependents the first of the month following 30 days of continuous service.

Dental** and Vision - Eligible employees and qualified dependents are able to enroll the first of the month following 30 days of continuous service.

Flexible Spending Accounts (FSA) - Our FSA has two components, Health Care and Dependent Care Accounts. These accounts allow employees to set aside a portion of their earnings on a pre-tax basis to cover out-of-pocket medical and dependent care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service.

Health Savings Accounts (HSA) - A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for health care expenses. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of continuous service. Company contributes to HSA.

Short-Term Disability - Eligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*

Group Life and Long-Term Disability** - Eligible employees may elect life insurance and long-term disability coverage the first of the month following 30 days of continuous service.

Vacation and Paid Holidays - Employees are eligible for vacation upon the completion of six months of employment. In addition, the Company offers eight paid holidays.

Education Assistance - The Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Fitness Reimbursement - Eligible employees are able to receive up to 100% reimbursement for monthly dues (employee only).

Supplemental Plans** - Cancer, Heart/Stroke, Accident.

*Please note, some benefits may vary by subsidiary. Please be sure to clarify with the Human Resources Department.
**Company paid benefit

Do I have to apply for every job that I am interested in? - Yes. Though our Talent Acquisition Team searches our database for qualified candidates, the only way to ensure that we know what position is of interest to you is if you apply for it directly.

Now that I've applied, what happens? - You will receive an immediate response from our system. Someone from our Talent Acquisition Team will review your qualifications and skills. If you're a good fit, we'll contact you to conduct an initial interview by phone, followed by assessment testing and an in person interview(s).

How do I get the contact information of the hiring manager for the job I am interested in? - It is our policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and qualifications match our hiring needs, you will be contacted directly for an interview by someone on our Talent Acquisition Team.

I've been interviewed, what's next? - If selected, we'll extend a conditional offer. Then, pending a successful background check and drug screen, we'll confirm a start date.

The Whole Globe

Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling

SmileThe insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.